Help Center
Real-time video problem
Problem analysis
- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video. - The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.
The Solution
- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems. - It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.
Problem analysis
- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video. - The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.
The Solution
- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems. - It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.
Problem analysis
- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video. - The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.
The Solution
- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems. - It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.
Historical video problem
Remote video/picture problem
Event video problem
Device offline problem
Problem analysis
- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video. - The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.
The Solution
- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems. - It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.
Problem analysis
- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video. - The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.
The Solution
- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems. - It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.
Problem analysis
- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video. - The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.
The Solution
- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems. - It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.
Yes, once the GPS OBD tracker is fully active you can switch it between vehicles as you desire.
Yes the real time GPS vehicle tracking OBD unit can be installed in less then 30 seconds.
The live GPS car tracking devices use the cellular networks to transmit data back to our servers. All the location are obtained using a minimum of 4 satellites. We offer live GPS tracking service on AT&T, Verizon or T-Mobile. If you have a preference let us know when you make an order. There is no extra charge for any network.
By default the OBD-II port GPS tracker do not make any noise. Although silent by default, some OBD-II GPS tracker devices are capable of buzzing to correct driver behavior. Contact customer support if you are interested in this feature. All devices have dim LEDs. You can cover them if needed and it will not impact service.
Every passenger vehicle manufactured since 1996 has an OBD port.
Yes, the Mictrack 4G GPS Tracker FP600 support 4G/3G/2G
After you get the devices, pls send the text command to tracker as follow: #803#0000#APN##( different country the apn are different, pls contact your local carrier to get the correct APN) #804#0000#c.gps18.com#7700## #805#0000#10#1## #807#000#2## #809#0000#10## If still trouble pls contact us: info@fleetpins.com